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Fair Trade Mission & Impact
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A social enterprise established in 1998, a WFTO member, committed to ethical trade, capacity building, and preserving Egyptian handicraft heritage.

Learn more about us
Yes. We are a member of the World Fair Trade Organization (WFTO), adhering strictly to the 10 Principles of Fair Trade (mentioning principles like fair prices and no child labor).
Your purchase generates sustainable income for over 2,000 artisans across 13 governorates, 90% of whom are women.

Our Social Responsibility
Our products are sourced from more than 40 artisan groups across Egypt, including Cairo, Luxor, Fayoum, and North Sinai, preserving diverse local traditions. You learn more about the artisans through their detailed profiles on our site. Every product page mentions the specific group that crafted it.
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Online Ordering, Payment & Delivery (local)
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No, you can check out as a guest. However, we recommend creating an account as it allows you to track your orders, save your shipping information, and enjoy a faster checkout process for future purchases.
We accept Cash on Delivery (COD), Visa, and Mastercard (credit and debit cards) for all local orders
Local shipping within Egypt usually takes 3 to 5 business days from the date of order confirmation.
Fair Trade Egypt delivers to addresses across all 27 governorates in Egypt.
You may return or e contentxchange your order within 14 days from the date of receipt. You will receive a full refund (excluding the original shipping costs) provided the items are in original, sellable condition and accompanied by the original receipt.
For all inquiries related to your online order, including order status, tracking, missing items, or general customer care issues, please email our dedicated support team directly at: customer-care@fairtradeegypt.odoo.com We aim to respond to all inquiries within one business day except at weekends.
Yes, all transactions are processed through secure, encrypted gateways and no credit card details are stored on our servers.
Yes, every single product we sell is meticulously handcrafted by skilled Egyptian artisans. This ensures that each piece is unique and supports the preservation of traditional craft techniques.
Because our products are handmade, slight variations in color, size, pattern, and texture are natural characteristics of the item. These minor differences confirm the uniqueness and artisan quality of your purchase
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Store Information
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Yes, we operate two flagship shops in Cairo at El-Zamalek & Heliopolis
Yes, a selection of our handcrafted products can also be found at the Grand Egyptian Museum and Walk of Cairo in Sheikh Zayed
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Wholesale and Export
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We currently do not ship individual retail orders internationally. International shipping is exclusively handled for Wholesale and B2B (Business-to-Business) orders through our dedicated export department
Please email your inquiry to our Export Team at export@fairtradeegypt.org. We will respond promptly with all the details regarding pricing, minimum order quantities (MOQs), and next steps.
We offer three main options for our international wholesale partners:
1. Door-to-Door Shipping: This is the fastest and most convenient option for smaller or sample orders, as it includes customs fees. Due to the comprehensive service, the overall fees are higher than the other methods.
2. Air Cargo Shipping (Airport to Airport): Delivery to the nearest international airport is a very quick method, typically taking around 3–5 days depending on flight availability. The cost depends on the weight and volume of the shipment and excludes customs fees. You will need to contract a local customs agent for clearance upon arrival.
3. Ocean Freight Shipping (LCL & FCL): This is the most cost-effective solution for larger volume orders, offering two sub-options: * Less than Container Load (LCL): Ideal for medium-sized bulk orders that do not fill a container (volume is shared with other shippers).
Full Container Load (FCL): Recommended for high-volume orders where the entire container is dedicated solely to your shipment, offering greater security and faster transit times compared to LCL.